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Tackle retail industry disruption with faster speed to insight

LENGTH: 52Min

As part of Market Logic’s ‘Disruptors’ series of webinars on best practices to tackle industry disruption, experts from Ipsos and Juniper Research shared their views on emerging trends and insights in the Retail industry and how to tackle this disruption with faster speed to insight.

Alison Chaltas, Global President P2P at Ipsos joined Steffen Sorrell, Principle Analyst at Juniper Research to reflect on this year’s outlook for retailers. Martin Rückert, Market Logic’s Chief AI Officer also joined the discussion with a Q&A session to close.

Topics discussed included:

  • Alibaba’s concept of ‘New Retail’
  • The evolution of the shopper experience, combining physical and digital interactions
  • Walmart’s ‘Store Number 8’
  • The emergence of ‘conversational commerce’ and chatbots and
  • How AI is being leveraged to improve the retail experience

You can read more about the topics discussed here.

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