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Fast insights for the path to purchase

Global thought leaders from Ipsos and IGD shared the latest trends on fast-changing shopper journeys and customer expectations.

  • Alison Chaltas (Global President, Shopper & Retail at Ipsos) scoped the omnichannel experience, emphasizing the importance of building trust in one-to-one relationships.
  • Toby Pickard (Head of Insight, Innovation & Futures at IGD) drilled into last-mile delivery experiences where consumers demand quicker, faster, now.
  • Market Logic showed how AI can help you see the big picture, by cutting through all the noise and delivering fast answers to business questions.

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